Contact
WE’RE HERE TO HELP.
Questions about orders, COAs, shipping, or product details? Send us a message—most inquiries get a reply within 1 business day.
- Email: Sales@moonpeptides.com
- Research-Use Only: Our products are sold for laboratory research. We cannot provide medical advice.
COMMON TOPICS
- Order status / tracking
- COA or batch verification
- Product availability & restocks
- Wholesale & partnerships
- Payment or checkout issues
Response time
We typically respond within 24 hours (business days). If it’s urgent, email us at Sales@moonpeptides.com with “URGENT” in the subject.
Quick FAQ
Do you provide medical guidance?
No. We only support research-use inquiries.
Can I get COAs?
Yes—include the product name and lot/batch in your message.
When do you ship?
Orders usually ship in 2 business days. You’ll receive a tracking email.